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★★★★★ Signature Collection 🏆 Editor's Choice

Shangri-La Surabaya

Shangri-La Hotels and Resorts Shangri-La City Hotels

📍 Jl. Mayjend Sungkono 120, West Surabaya, Surabaya, East Java, Indonesia, 60256 ✈️ 12.67 km from SUB (Juanda International Airport) (20-30 mins drive)

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Shangri-La Surabaya
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Instant Field Intelligence

Field Verdict & Stay Logistics

Verified by Bali Expert Editorial Team

Shangri-La Surabaya is a 5-star ultra-luxury jungle sanctuary in Surabaya. Guests rate it an excellent 9.0/10 based on 1,293 verified reviews. Nestled in serene tropical greenery, the estate is approximately a 30–45 minute drive from the airport (around 12.7 km).

🛵 Grab / Gojek Logistics Gojek, Grab & Blue Bird taxis fully active
🔊 Acoustic Ambience Vibrant Commercial & Port City
🏖️ Coastal & Ocean Profile Inland Valley / Highland Retreat
✈️ Airport Transit 12.67 km (20-30 mins mins)

The Vibe & Curator's Overview

Shangri-La Surabaya is a 5-star ultra-luxury jungle sanctuary in Surabaya. Guests rate it an excellent 9.0/10 based on 1,293 verified reviews. Nestled in serene tropical greenery, the estate is approximately a 30–45 minute drive from the airport (around 12.7 km).

Property Highlights

Experience an abundance of unparalleled facilities and features at Shangri-La Surabaya.

Transit & Beach Profile

Gojek, Grab & Blue Bird taxis fully active and ️ Coastal Port Metropolis.

Verified by the Bali Expert Guide Editorial Team (2026/2027 Edition).
✨ Essential Stay Details

What to Know Before You Book

Practical, on-the-ground details to help you plan the perfect stay.

🛏️ 1. Room Standards & Scale

Total 380 rooms across 17 floors. Opened in 1995, fully renovated in 2018. Features contemporary tropical architecture and standard air-conditioned suites.

🛵 2. Road Access & Scooter Parking

Gojek, Grab & Blue Bird taxis fully active. Dedicated scooter parking on-premise. Accessible via established arterial roads.

🏖️ 3. Coastal & Airport Proximity

Inland Valley / Highland Retreat. Located 12.67 km from SUB (Juanda International Airport) (approx. 20-30 mins drive).

💻 4. Digital Nomad Suitability

Equipped with high-speed wireless fiber internet suitable for Zoom calls and remote work. In-room work desks and quiet garden seating corners available.

🌿 5. Elevation & Climate Profile

Highland & Inland Retreat Profile. Situated in an elevated inland retreat setting. Guests enjoy cool mountain breezes, serene valley vistas, and lush natural surroundings.

🔊 6. Acoustic & Noise Profile

Vibrant Commercial & Port City. Optimal for travelers seeking peaceful nocturnal sleep away from nightclub strip subwoofers.

💎 7. Value & Overall Impression

Part of our Signature Collection collection with a guest score of 9.0/10 based on 1,293 reviews. Delivers high quality, comfort, and memorable Indonesian hospitality in Surabaya.

🍽️ Curated Dining Venues on Property

Verified Dining Guide
Property Overview
⏱️ 2 min read

About Shangri-La Surabaya

Shangri-La Surabaya presents a distinguished hotel under the banner of Shangri-La City Hotels, celebrated for its relaxed atmosphere and refined hospitality. The property benefits from a vibrant metropolitan quarter, providing an immediate sense of calm and composed retreat from the surrounding energy. Its visual identity centers on sleek contemporary design with grand proportions, clean lines, and an inviting light-filled layout, welcoming arriving travelers into an environment that balances spatial privacy with authentic warmth.

Comprising 380 thoughtfully appointed living spaces, the guest rooms and suites are designed with an emphasis on spatial generosity, restful comfort, and residential warmth. Warm wooden furnishings, soft neutral tones, and artisanal decorative accents create a soothing interior aesthetic. Each accommodation includes plush bedding dressed in fine linens, dedicated seating areas, and generous windows framing verdant gardens or skyline horizons. En-suite bathrooms are finished to an exacting standard, equipped with deep-soaking bathtubs, separate walk-in rain showers, and natural botanical bath amenities.

Guest recreation revolves around a refreshing swimming pool surrounded by landscaped gardens, offering an ideal setting to unwind under the tropical sky. Wellness pursuits are anchored by Shangri-La Spa & Wellness Center and Lagoon Swimming Pool, offering restorative massages, rejuvenating therapies, and fitness spaces. Culinary experiences unfold across dedicated on-property dining venues, featuring Jamoo Restaurant for Pan-Asian & Continental Delights alongside Nishiyama Japanese Restaurant for Authentic Japanese Kaiseki & Teppanyaki, complemented by inviting lounge spaces for light refreshments and evening beverages.

Throughout the property, service is delivered with intuitive attention and genuine Indonesian grace, ensuring every request is met with effortless care. Suited especially to business leaders, corporate executives, and urban travelers who value understated luxury and seamless composure, the property distinguishes itself by seamlessly integrating comprehensive resort amenities with a peaceful, residential atmosphere that feels distinctly personal.

Traveler Intelligence

Frequently Asked Questions

Practical, verified answers regarding transit, booking logistics, and stay policies at Shangri-La Surabaya.

Shangri-La Surabaya is located in an area with "Gojek, Grab & Blue Bird taxis fully active". Standard app-based ride-hailing services are generally available for local travel throughout the area.

Shangri-La Surabaya is located approximately 12.67 km from Juanda International Airport (SUB), with an estimated driving time of 20-30 mins under typical traffic conditions.

The property setting is classified as "Inland Valley / Highland Retreat". Ocean water safety along this sector is rated as "Coastal Port Metropolis". Guests are encouraged to observe on-site safety guidelines and seasonal flag warnings.

Standard check-in begins at 02:00 PM and check-out is required by 12:00 PM. Requests for early check-in or late departure are subject to availability upon arrival.

🍽️ Epicurean Guide • Surabaya

Curated Neighborhood Culinary Highlights

Celebrated culinary salons, oceanfront bistros, and iconic establishments within stroll or short transit of Shangri-La Surabaya.

Java Restaurant at Java Paragon Hotel & Residences
International and Local 📍 60 m away
traditional warung 📍 60 m away Budget

Java Restaurant at Java Paragon Hotel & Residences

⭐ 4.6
2,197 reviews
International and Local
🌟 Must-Try Specialty: "Aromatic Balinese Spiced Duck Betutu & Fragrant Rice"

An evocative on-premise culinary atelier at Java Paragon Hotel & Residences, pairing International and Local with refined island hospitality.

$4.78+
Dinner Service Explore Menu & Details
The Gallery Restaurant at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
International Buffets & East Javanese Heirlooms 📍 218 m away
fine dining 📍 218 m away Luxury

The Gallery Restaurant at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

⭐ 4.6
1,798 reviews
International Buffets & East Javanese Heirlooms
🌟 Must-Try Specialty: "Chef's Signature Degustation Tasting & Slow-Braised Short Rib"

Featuring live cooking theaters, fresh seafood on ice, authentic Rawon, and global breakfast spreads.

$67.51+ Reservations Recommended
Dinner Service Explore Menu & Details
The Lounge at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Contemporary Indonesian & International Cuisine 📍 218 m away
lounge bar 📍 218 m away Luxury

The Lounge at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

⭐ 4.6
1,798 reviews
Contemporary Indonesian & International Cuisine
🌟 Must-Try Specialty: "Signature Island Infused Cocktail & Artisan Tapas"

Sophisticated gathering venue for meetings and evening social relaxation.

$21.38+ Reservations Recommended
Dinner Service Explore Menu & Details
Sky Pool Bar at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Contemporary Indonesian & International Cuisine 📍 218 m away
pool bar 📍 218 m away Mid-range

Sky Pool Bar at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

⭐ 4.6
1,798 reviews
Contemporary Indonesian & International Cuisine
🌟 Must-Try Specialty: "Chilled Tropical Coconut Elixir & Crispy Calamari"

Serving drinks on the rooftop pool deck overlooking Surabaya skyline.

$12.38+
Lunch Service Explore Menu & Details
🌿 Holistic & Restorative Guide • Surabaya

Curated Neighborhood Spas & Restorative Sanctuaries

Distinctive luxury day spas, holistic healing ashrams, and thermal bathhouses within easy reach of Shangri-La Surabaya.

🏨 Portfolio Collection • SHANGRI-LA HOTELS AND RESORTS

Curated Sister Stays by Shangri-La Hotels and Resorts

Sister properties and portfolio retreats under Shangri-La Hotels and Resorts, prioritized by proximity to Shangri-La Surabaya and ranked by verified guest reviews.

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⭐ 9.0 / 10
1,293 reviews

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