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Shangri-La Surabaya

Shangri-La Hotels and Resorts Shangri-La City Hotels

📍 Jl. Mayjend Sungkono 120, West Surabaya, Surabaya, East Java, Indonesia, 60256 ✈️ 12.7 km from SUB (Juanda International Airport) (35–50 mins drive drive)

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Shangri-La Surabaya
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Instant Field Intelligence

Field Verdict & Stay Logistics

Verified by Bali Expert Editorial Team

Shangri-La Surabaya is a 5-star refined luxury retreat in Surabaya. Guests rate it an excellent 9.0/10 based on 1,293 verified reviews. The property is approximately a 2–3 minute drive from the airport (around 314.9 km).

🛵 Grab / Gojek Logistics Gojek, Grab & Blue Bird taxis fully active
🔊 Ambiance acoustique Vibrant Commercial & Port City
🏖️ Coastal & Ocean Profile Centre urbain & métropolitain
✈️ Airport Transit 12.7 km (35–50 mins drive)

L'ambiance et la vue d'ensemble du curateur

Shangri-La Surabaya is a 5-star refined luxury retreat in Surabaya. Guests rate it an excellent 9.0/10 based on 1,293 verified reviews. The property is approximately a 2–3 minute drive from the airport (around 314.9 km).

Property Highlights

Experience an abundance of unparalleled facilities and features at Shangri-La Surabaya.

Transit & Beach Profile

Gojek, Grab & Blue Bird taxis fully active and ️ Coastal Port Metropolis.

Verified by the Bali Expert Guide Editorial Team (2026/2027 Edition).
✨ Détails essentiels du séjour

Ce qu'il faut savoir avant de réserver

Des détails pratiques et vérifiés sur le terrain pour planifier un séjour idéal.

🛏️ 1. Standards de chambre et capacité

Total 380 rooms across 17 floors. Ouvert en 1995, entièrement rénové en 2018. Features contemporary tropical architecture and standard air-conditioned suites.

🛵 2. Accès routier et stationnement scooter

Gojek, Grab & Blue Bird taxis fully active. Parking pour scooters dédié au sein de l'établissement. Accessible via grands axes routiers établis.

🏖️ 3. Proximité de la côte et de l'aéroport

Centre urbain & métropolitain. Situé 12.7 km from SUB (Juanda International Airport) (approx. 35–50 mins drive).

💻 4. Adaptabilité au télétravail / nomades numériques

Équipé d'une connexion Internet haut débit par fibre adaptée aux appels Zoom et au télétravail. Bureaux dans les chambres et espaces calmes dans le jardin disponibles.

🌊 5. Conditions et sécurité de baignade en mer

Coastal Port Metropolis. On-site pool facilities available for guest leisure and relaxation.

🔊 6. Profil acoustique et niveau de bruit

Vibrant Commercial & Port City. Idéal pour les voyageurs en quête de nuits paisibles à l'écart des basses des discothèques.

💎 7. Rapport qualité-prix et impression générale

Fait partie de notre sélection Signature Collection collection with a guest score of 9.0/10 basé sur 1,293 reviews. Delivers high quality, comfort, and memorable Indonesian hospitality in Surabaya.

🍽️ Restaurants sélectionnés au sein de l'établissement

Verified Dining Guide
Property Overview
⏱️ 2 min read

À propos de Shangri-La Surabaya

Shangri-La Surabaya presents a distinguished hotel under the banner of Shangri-La City Hotels, celebrated for its relaxed atmosphere and refined hospitality. The property benefits from a vibrant metropolitan quarter, providing an immediate sense of calm and composed retreat from the surrounding energy. Its visual identity centers on sleek contemporary design with grand proportions, clean lines, and an inviting light-filled layout, welcoming arriving travelers into an environment that balances spatial privacy with authentic warmth.

Comprising 380 thoughtfully appointed living spaces, the guest rooms and suites are designed with an emphasis on spatial generosity, restful comfort, and residential warmth. Warm wooden furnishings, soft neutral tones, and artisanal decorative accents create a soothing interior aesthetic. Each accommodation includes plush bedding dressed in fine linens, dedicated seating areas, and generous windows framing verdant gardens or skyline horizons. En-suite bathrooms are finished to an exacting standard, equipped with deep-soaking bathtubs, separate walk-in rain showers, and natural botanical bath amenities.

Guest recreation revolves around a refreshing swimming pool surrounded by landscaped gardens, offering an ideal setting to unwind under the tropical sky. Wellness pursuits are anchored by Shangri-La Spa & Wellness Center and Lagoon Swimming Pool, offering restorative massages, rejuvenating therapies, and fitness spaces. Culinary experiences unfold across dedicated on-property dining venues, featuring Jamoo Restaurant for Pan-Asian & Continental Delights alongside Nishiyama Japanese Restaurant for Authentic Japanese Kaiseki & Teppanyaki, complemented by inviting lounge spaces for light refreshments and evening beverages.

Throughout the property, service is delivered with intuitive attention and genuine Indonesian grace, ensuring every request is met with effortless care. Suited especially to business leaders, corporate executives, and urban travelers who value understated luxury and seamless composure, the property distinguishes itself by seamlessly integrating comprehensive resort amenities with a peaceful, residential atmosphere that feels distinctly personal.

Traveler Intelligence

Foire aux questions

Practical, verified answers regarding transit, booking logistics, and stay policies at Shangri-La Surabaya.

Shangri-La Surabaya is located in an area with "Gojek, Grab & Blue Bird taxis fully active". Standard app-based ride-hailing services are generally available for local travel throughout the area.

Shangri-La Surabaya is located approximately 12.7 km from Juanda International Airport (SUB), with an estimated driving time of 35–50 mins drive under typical traffic conditions.

The property setting is classified as "Centre urbain & métropolitain". Ocean water safety along this sector is rated as "Coastal Port Metropolis". Guests are encouraged to observe on-site safety guidelines and seasonal flag warnings.

Standard check-in begins at 02:00 PM and check-out is required by 12:00 PM. Requests for early check-in or late departure are subject to availability upon arrival.

🍽️ Epicurean Guide • Surabaya

Curated Neighborhood Culinary Highlights

Celebrated culinary salons, oceanfront bistros, and iconic establishments within stroll or short transit of Shangri-La Surabaya.

Java Restaurant at Java Paragon Hotel & Residences
International and Local 📍 60 m away
traditional warung 📍 60 m away Budget

Java Restaurant at Java Paragon Hotel & Residences

⭐ 4.6
2,197 avis
International and Local
🌟 Must-Try Specialty: "Aromatic Balinese Spiced Duck Betutu & Fragrant Rice"

An evocative on-premise culinary atelier at Java Paragon Hotel & Residences, pairing International and Local with refined island hospitality.

€4.17+
Dinner Service Explore Menu & Details
The Gallery Restaurant at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
International Buffets & East Javanese Heirlooms 📍 218 m away
fine dining 📍 218 m away Luxury

The Gallery Restaurant at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

⭐ 4.6
1,798 avis
International Buffets & East Javanese Heirlooms
🌟 Must-Try Specialty: "Chef's Signature Degustation Tasting & Slow-Braised Short Rib"

Featuring live cooking theaters, fresh seafood on ice, authentic Rawon, and global breakfast spreads.

€58.85+ Reservations Recommended
Dinner Service Explore Menu & Details
The Lounge at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Contemporary Indonesian & International Cuisine 📍 218 m away
lounge bar 📍 218 m away Luxury

The Lounge at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

⭐ 4.6
1,798 avis
Contemporary Indonesian & International Cuisine
🌟 Must-Try Specialty: "Signature Island Infused Cocktail & Artisan Tapas"

Sophisticated gathering venue for meetings and evening social relaxation.

€18.63+ Reservations Recommended
Dinner Service Explore Menu & Details
Sky Pool Bar at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Contemporary Indonesian & International Cuisine 📍 218 m away
pool bar 📍 218 m away Mid-range

Sky Pool Bar at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

⭐ 4.6
1,798 avis
Contemporary Indonesian & International Cuisine
🌟 Must-Try Specialty: "Chilled Tropical Coconut Elixir & Crispy Calamari"

Serving drinks on the rooftop pool deck overlooking Surabaya skyline.

€10.79+
Lunch Service Explore Menu & Details
🌿 Holistic & Restorative Guide • Surabaya

Curated Neighborhood Spas & Restorative Sanctuaries

Distinctive luxury day spas, holistic healing ashrams, and thermal bathhouses within easy reach of Shangri-La Surabaya.

Luxury Day Spa 📍 In-House Sanctuary Luxury

Shangri-La Spa & Wellness Center at Shangri-La Surabaya

Shangri-La Spa & Wellness Center at Shangri-La Surabaya
✨ Signature Ritual: "Signature Imperial Balinese Massage & Botanical Body Polish"

An evocative on-premise wellness atelier at Shangri-La Surabaya, offering holistic relaxation, signature therapies, and restorative island botanicals.

⏱️ 90 mins 💳 €73.56+
Consulter le guide du sanctuaire Explore
Luxury Day Spa 📍 In-House Sanctuary Luxury

Lagoon Swimming Pool at Shangri-La Surabaya

Lagoon Swimming Pool at Shangri-La Surabaya
✨ Signature Ritual: "Signature Imperial Balinese Massage & Botanical Body Polish"

An evocative on-premise wellness atelier at Shangri-La Surabaya, offering holistic relaxation, signature therapies, and restorative island botanicals.

⏱️ 90 mins 💳 €73.56+
Consulter le guide du sanctuaire Explore
Resort Spa 📍 60 m away Mid-range

The Spa at Java

The Spa at Java
✨ Signature Ritual: "Traditional Balinese Aromatherapy Deep Tissue Massage"

An evocative on-premise wellness atelier at Java Paragon Hotel & Residences, offering holistic relaxation, signature therapies, and restorative island botanicals.

⏱️ 90 mins 💳 €36.78+
Consulter le guide du sanctuaire Explore
Luxury Day Spa 📍 218 m away Luxury

Ciputra World Spa & Health Club at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International

Ciputra World Spa & Health Club at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
✨ Signature Ritual: "Traditional Javanese Herbal Massage"

Full-service wellness retreat providing therapeutic massage bodywork.

⏱️ 90 mins 💳 €73.56+
Consulter le guide du sanctuaire Explore
🏨 Portfolio Collection • SHANGRI-LA HOTELS AND RESORTS

Curated Sister Stays by Shangri-La Hotels and Resorts

Sister properties and portfolio retreats under Shangri-La Hotels and Resorts, prioritized by proximity to Shangri-La Surabaya and ranked by verified guest reviews.

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